that plans your dinner parties
- Decisions. Decisions. You're having dinner guests tonight
and want to serve precisely the right wine with your meal,
pick up a recipe or see what's on special. For the answers
you need look no further than NCR's Web-enabled Wines and
Spirits Information kiosk.
NCR is showcasing its Wines and Spirits Information kiosk
at Grocery Innovations Canada, today and Tuesday at the
Metro Toronto Convention Centre. The self-service kiosk
features information from a listing of over 2,500 wines
and spirits, pricing, and wines by country, to recipes and
Guests will be taste testing alcoholic recipes such as beer
coleslaw and kahlua kabobs while exploring other self-service
devices such as Xpress film check-in, a film processing
drop-off and pick-up kiosk, healthnotes, a self-service
pharmacy kiosk, and NCR's self-checkout terminal. With Canada
leading the world in ATM usage (53* transactions per person,
per year), kiosks add yet another dimension to self-service.
Consumers in Saskatchewan are already getting a taste of
this type of self-service at the Saskatchewan Liquor and
Gaming Authority (SLGA). Paul Weber, Vice-president of Operations
for SLGA says, "Response to our SLGA Product Information
Centre has been extremely positive. The kiosks are very
user friendly, and provide our customers with information
on in-stock wines and spirits, new products, recipes, special
in-store promotions, and draws and contests.
"Our staff also find the kiosk to be a valuable educational
tool that can help them become more knowledgeable about
the products we carry, which ultimately allows them to better
serve customers," says Weber.
Product updates are handled centrally from SLGA's head office,
which can also customize the information on a kiosk-by-kiosk,
and store-by-store basis to promote special events such
The kiosk solution is the result of a partnership between
NCR and Regina-based Global Kiosk Systems. Global Kiosk
specializes in the development of point-of-sale PC-based
interactive kiosk systems and according to Paul Drouin,
Managing Partner of Global Kiosk Systems, "NCR's Web Kiosk
provides us with a platform that is far superior to that
of traditional standalones or networked 'PCs in a box'.
The kiosk's flexible footprint allows it to be positioned
almost anywhere - on a pole, counter, as a stand-alone,
or wherever consumers need easy, self-service access to
information," says Drouin.
Brian Sullivan, NCR Canada's Vice president, Retail Solutions
Division adds, "For consumers, self-service kiosks deliver
a much more interactive shopping experience that can impact
their behaviour at the point of selection.
"Web kiosks help them make more informed purchase decisions
by giving them access to product-specific information, location
of products, product availability, and receiving relevant
promotions - all through Web-based technology. For retailers,
kiosks give them the ability to blend their bricks and mortar
operation with their e-commerce environment," says Sullivan.
(NYSE: NCR) is a US$6.2 billion leader in providing Relationship
Technology‘ solutions to customers worldwide in the retail,
financial, communications, manufacturing, travel and transportation,
and insurance markets. NCR's Relationship Technology solutions
include privacy-enabled Teradata“ warehouses and customer
relationship management (CRM) applications, store automation
and automated teller machines (ATMs). The company's business
solutions are built on the foundation of its long-established
industry knowledge and consulting expertise, value-adding
software, global customer support services, a complete line
of consumable and media products, and leading edge hardware
technology. NCR employs 32,500 in 130 countries, and is
a component stock of the Standard & Poor's 500 Index. More
information about NCR and its solutions may be found at
NCR and Teradata are trademarks or registered trademarks
of NCR Corporation in the United States and other countries.
* Source: Canadian Bankers Association
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